01/01/2000 GMT+8 12:12:12
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MU33 Wishing You A Prosperous Year Of The DRAGON !!

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FAQ


HOW DO I OPEN AN ACCOUNT WITH MU33?
  1. Register thru online by clicking "JOIN NOW", fill up information then submit.
  2. Whatsapp/Telegram us and contact number can be found at "Contact Us"
  3. Livechat us by clicking at the bottom right of the website.

IS MU33 A MALAYSIA TRUSTED COMPANY?

Yes. MU33 provides excellent services as we promised 100% payment to our dearest members trusted online casino malaysia.

Member can definitely enjoy gaming at our site without any worries/fears.

 

AGE REQUIREMENT?

To join you need agree to the Terms & Conditions and be at least 18 years old or above. Most countries have their own rules regarding online gaming and so you must make sure you're aware of any regulations and adhere to their rules.

 

HOW CAN I BE CERTAIN GAMES ARE FAIR?

We have professionals to calculate the payout percentage for all our games, making sure that you can be certain that our games meet industry standard fairness regulations.

 

IS MY PERSONAL INFORMATION SECURE?

We will make sure that your details are secure all of the time. We use the best quality security measures Secure Socket (SSL 128 bit encryption Standard) and is stored in secure operating environments that allow customer making payments online has never been safer. MU33 will not disclose your personal information to any third party.

 

FORGET USERNAME OR PASSWORD?

Customer can retrieve username by livechat us . If member wish to retrieve password, login our website, on right blank there's a forget password function, click and fill in particular details, password will reset and send to customer email.

 

HOW LONG DOES IT TAKE FOR BETS TO BE SETTED?

We aim to settle bets as quickly as possible, however for some events official confirmation of the results is necessary which may delay the settlement procedures.


CAN I MADE WITHDRAWAL TO MY FRIEND'S BANK ACCOUNT?

No. Member is obligated to be part of MU33 membership by joining with their genuine and unique identity. Withdrawal shall be made to the account same as regsitered name.


HOW MUCH WITHDRAWAL I CAN MAKE DAILY?

Withdrawal limitation is depending on member's VIP. Details please refer to VIP page.

 

HOW LONG DOES IT TAKE FOR WITHDRAWAL?

During bank working hours, it takes within 5-15 minutes to process withdrawals.

 

I HAVE PROBLEMS LOADING SOME OF THE CONTENT OF THE WEBSITE. HOW CAN I SOLVE THE ISSUE?

There is a known issue with older versions of Adobe Flash Player while displaying Flash graphics or you have install 3rd party software such adblock. We advice you update your Flash Player and your browser and disable some 3rd party software.